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Privacy Policy
Shawn Richardson Design DBA The Lady Renovator
Effective Date: 17 March 2025

1. Business Information

Business Name: Shawn Richardson Design DBA The Lady Renovator
Contact Email: [email protected]

2. Data Collection

We collect personal information to provide services and improve customer experiences. The types of data we collect include:

  • Opt-ins: First name and email address
  • Purchases: Full name and address (payment details are handled by third-party processors)
  • Memberships: Full name, address, and saved payment details for recurring billing
  • IP Address: collected by Kajabi


How We Collect Data:

  • Through contact forms on our website
  • When users create accounts in Kajabi


We do not collect sensitive personal information such as health data or government-issued IDs.

3. Purpose of Data Collection

We collect data for the following purposes:

  • Customer support
  • Processing transactions
  • Marketing (e.g., newsletters and email sequences for users who opt-in)


We do not use customer data for advertising or analytics outside of Kajabi’s built-in features.

4. Consent & User Rights

How We Obtain Consent:

  • Users provide consent by submitting contact forms or opting into newsletters.
  • Users agree to data collection when signing up for accounts or purchasing memberships.


User Rights:

  • Users can unsubscribe from emails at any time.
  • Memberships can be canceled at any time by emailing us at [email protected].
  • Users can request access, correction, or deletion of their data by contacting us.

5. Data Sharing & Third Parties

  • We do not share personal data with third parties.
  • Payment details are processed securely through Kajabi and are not stored by us.
  • No data is transferred outside of Canada (to our knowledge).

6. Cookies & Tracking

  • We do not use cookies or tracking technologies such as Google Analytics.
  • There is no opt-out required for tracking, as we do not track users.

7. Data Storage & Security

  • Data is stored indefinitely on Kajabi unless a deletion request is made.
  • Security measures are unclear but may include SSL encryption and restricted access through Kajabi’s platform.

8. User Complaints & Policy Updates

How to File Complaints or Inquiries:
Users can email [email protected] with privacy-related concerns. If preferred, an alternate email such as [email protected] can be created for this purpose.

Policy Updates:
Users will be notified of changes to this Privacy Policy via:

  • Email (for subscribed users)
  • Website notice